Next up is listening. Listen, then listen again and then listen some more. Replace the amount you speak with the amount you hear, swap your ears and mouth and go from there. The answers are all there in front of you, within your people if you connect in with them. Despite leading the change, they will be the ones to guide you through the process of the cultural shift. The listening must be constant and consistent; however, including pre, during and post the process. It’s the best way to ensure they are happy and your move, as well as where you decide to land, is a stable one.
Being open sounds like an obvious must, but not everyone is. Not everyone feels their work environment encourages a safe space open to advancement. Things are changing, not everyone will respond well to that, but it’s imperative everyone has an open mind as the process unfolds. There will always be some of your people more receptive to changes than others. It’s essential to have identified them in advance, allay their fears and check in with them throughout the process. Also, do not take those who are more open to it for granted either.
Finally, embrace the change. We have come a long way from traditional desk jobs to distributed teams working via technology across the globe. Tech has blurred the lines of our modern lives by removing the compartmentalising ways of the old. We need to grasp the change with both hands and truly commit to it. It’s the only way. Otherwise, you risk a fractious and disharmonious result.
We are talking about the cultural shift as if adapting to it is non-negotiable, but you can stay where you are. You can print eternally on green paper if you wish. You run the risk however of someday finding everyone else using a digital multicoloured format, and your people are now working for them too.
Succeeding in embracing this cultural shift – which is happening whether we like it or not – will largely depend on your people and your relationship with them. It’s much more than their skills but their willingness and ability to move forward, adapt and align with change. However, it’s up to you to foster those connections and create the environment to lead that change.
If you would like to hear how Frankli can help you with giving feedback and praise to your people, get in contact with us today.
(Cover image by @happyvector071 Freepik)